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752039 Business Process Manager Supply Planning

Pros2plan LLC, a Spinnaker Company, is immediately sourcing a full-time Business Process Manager - Supply Planning for one of our Clients (Large Retail Company )

Location: NYC, NY

Duration: Full Time

Salary: Open

Travel Required:No
Location:New York, NY
Position Type:Full Time
Desired Education Level:BS



  • The Business Process Management (BPM) organization contributes to Client's transformation through global adoption of new and enduring business capabilities.  Our mission is to lead, listen and partner to create extraordinary value for our brands through process excellence.  BPM optimize business processes to deliver consistent, core capabilities balanced with flexibility to support value add brand/regional differences.
  • The BPM Planning Team operates as internal consultants across Client's, leading the design and implementation of planning leading practices and transformation programs.
  • The planning team serves as subject matter experts, guiding and supporting business units on integrated planning strategies/roadmaps, business process design, development of capabilities and systems, performance metrics, training, adoption, and continuous improvement.   
  • The primary responsibility of the Senior Manager, Business Process - Supply Planning is to drive the advancement of Client’s end-to-end Supply Planning business processes, capabilities, & performance spanning inventory planning, buy planning, capacity planning, and supplier collaboration.
  • This role has a significant leadership (influence) impact on building, enabling, and advancing the Supply Planning processes & capabilities across Client's brands and business units.  It requires a strong ability to influence at multiple levels across the organization.
  • This position actively partners with business and IT in the implementation of Supply Planning business transformation projects with a focus on leading Supply Planning process design & optimization and capability implementation.  This role drives and facilitates the tactical execution of business enablement activities including business requirements & training documentation, user acceptance testing, training & business adoption, and continuous improvement.




  • Operate in a leadership capacity to drive the tactical execution of business process and enablement activities for Supply Planning transformation initiatives
  • Contribute as a Supply Planning Thought Leader & Subject Matter Expert SME with strong working knowledge of inventory, replenishment, and capacity planning processes, leading practices, & tool (i.e. JDA or other) capabilities
  • Support definition of future state Supply Planning processes & capabilities roadmap, transformation initiatives/projects, & business case for improvements
  • Document future state business processes and requirements leveraging new capabilities
  • Ensure cross-functional integration of Supply Planning processes with other Client enterprise processes and contribute to Client’s End to End Omni-Channel Planning vision
  • Spearhead current vs. future state assessments to assist business units with understanding of “from/to” change impacts
  • Partner with business & Change Management to develop & support execution of change readiness action plans to ensure successful adoption
  • Drive preparation and facilitate execution of user acceptance testing
  • Lead development of Supply Planning “day in the life” business process training playbooks, how-to guides, and procedure documentation
  • Facilitate delivery of Supply Planning “day in the life” training and conduct pre and post go-live evaluations to identify risks and drive training/adoption corrective actions
  • Coach & guide Supply Planners & Power Users in applying Supply Planning leading practices in the initial set-up & continuous improvement of inventory, replenishment, and capacity planning policies, parameters, and configuration settings to optimize JDA plan outputs and process performance
  • Contribute to the development and implementation of standardized Supply Planning KPI analytics & reporting capabilities
  • Monitor Supply Planning process performance & tool adoption with objective of diagnosing issues & identifying improvement actions
  • Lead & facilitate cross business unit forums to exchange of Supply Planning best practices, transfer knowledge, share adoption successes and learnings, and drive continuous improvement opportunities
  • Oversee governance, prioritization and management of enhancement requests across business units related to Supply Planning continuous improvements
  • Support development of project plans, timelines, & resourcing for business enablement activities to support Supply Planning transformation initiatives
  • Champion the on-going development of the BPM team’s business transformation methodology & toolkit to enhance delivery & adoption success
  • Stay apprised of latest process and technology capabilities that can be applied to Client's Supply Planning processes



  • Minimum 6 years operational and/or consulting experience in Supply Chain Planning. Experience with demand planning and S&OP/IBP a plus.
  • Minimum of 2 years’ experience in business process management or improvement
  • Minimum 2 years supervisory role/experience managing a team
  • Apparel or consumer products company experience preferred, especially a fast-moving, multi-channel consumer goods business
  • 3+ years’ experience with leading advanced supply chain planning (APS) applications including Inventory/Fulfillment Planning, Master Planning, Capacity Planning, & Collaboration. JDA strongly desired but not required. Preferably involved in the design, implementation, and training or expert user. Experience with ERP and/or BI reporting tools a plus.
  • Project management experience preferred



  • Bachelor’s degree in Operations, Supply Chain, Engineering, or related Business degree.  MBA a plus.
  • APICS or CSCMP certification not required but highly valued



  • Fully conversant in Supply Planning concepts, leading practice business processes and techniques, and advanced planning system (JDA preferred) functional capabilities
  • Demonstrated leadership skills in managing a business transformation initiative, process and system implementation project, and cross-functional teams
  • Effective communication, collaboration, facilitation, and influencing skills with ability to interface across functional areas and at all levels of the organization
  • Strong quantitative, analytical and critical thinking skills with demonstrated use of data analysis and metrics to drive decision making and continuous improvement
  • Proven ability to develop teams and educate and train others in new ways of doing business
  • Solid project management skills for planning, resourcing, monitoring project and improvement initiatives