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737224 Business Process Manager (Integrated Business Planning and Metrics)

Pros2plan LLC, a Spinnaker Company, is immediately sourcing a Full-time Manager, Business Process - Integrated Business Planning and Metrics;  for one of our Clients (Large Retail Company)

Duration: Full Time – Immediate

Salary: Open

Location:  New York City, NY

Travel Required:No
Location:New York, NY
Position Type:Full Time
Desired Education Level:BS

Position Summary:


  • The Manager, Business Process for Integrated Business Planning (IBP) and Metrics leads the Integrated Business Planning and Metrics work stream; which covers implementation of a 5-step IBP Process (Product, Demand, Supply, I/R, & MBR reviews), demand/supply balancing over long-term horizon, integration to financials to identify & resolve gaps, KPI scorecard, and enabling JDA IBP modules & BI capabilities.  The role manages cross-functional team accountable for redesign of business processes, continuous improvement of capabilities, and partnering with business units to ensure successful implementation & adoption of new processes & capabilities.


Primary Responsibilities/Accountabilities of The Job:


  • Operate in a leadership capacity within the IBP transformation work stream.
  • Manage design, development, implementation and ongoing continuous improvement of IBP process, tools, training, and metrics across business units.
  • For IBP, apply a structured business architecture approach and methodology for capturing current state of the enterprise, desired future state, and plan to get to the end state through logical, planned tactics.
  • Drive BPM activities for IBP including discovery, validation, and documentation of processes, system analysis, scenario modeling and implementation of changes.
  • Collaborate with business units to facilitate taking the organization from a one-year mindset to a multi-year planning model
  • Be a Subject Matter Expert (SME) on 5-step IBP process (Product, Demand, Supply, I/R, & MBR Reviews), consensus forecasting, demand/supply balancing, financial integration, & KPI scorecards
  • Partner with IT to enable and support IBP and Business Intelligence (BI) reporting capabilities facilitating business activities including requirements definition, capability reviews, user acceptance testing, training, & adoption
  • Develop IBP “day in the life” business process training playbooks, how-to guides, presentation standards/templates, and procedure documentation
  • Facilitate IBP education and “day in the life” training sessions
  • Assist businesses to develop clear understanding of “from/to” process change impacts and create change readiness action plans, and adoption assessments.
  • Coach and mentor business units in the preparation & facilitation of the monthly 5-step IBP cycle and conduct post cycle audits/reviews to assess process adherence & identify on-going refinements
  • Define, build, and track standard IBP KPI scorecard & metrics to analyze process performance, diagnose issues, and guide continuous improvement.
  • Lead, listen and partner in the planning and tactical delivery of IBP KPI scorecard & operational reporting BI capabilities
  • Lead and facilitate cross business unit Integrated Business Planning (IBP) user forums to exchange best practices and transfer knowledge across brands, share adoption successes and learnings, and drive  improvement opportunities
  • Assist governance, prioritization, and management of enhancement requests across business units related to IBP continuous improvements
  • Stay abreast of industry and BPM trends in order to proactively identify areas for growth, improvement and development.

Qualifications & Experience:


  • Minimum 5 years in Supply Chain planning operational and/or consulting experience, including: Integrated Business Planning (IBP), Sales & Operations Planning (S&OP), Demand & Supply Planning, Inventory Management, and integration with Commercial, Account, & Financial Planning & Analysis.
  • Minimum of 3 years’ experience in business process management or improvement and process design methods (TQM, PE, six sigma, etc.)
  • Consumer products, or apparel, company experience preferred, especially a fast-moving, multi-channel business with global manufacturing/sourcing.
  • Minimum of 2 years of experience people management and/or cross-functional team management
  • Prefer minimum of 2 years’ experience with supply chain planning system; preferable JDA Demand, Fulfillment, Supply Planning along with exposure to
  • IBP/S&OP software & Business Intelligence (BI) reporting tools.


  • Bachelor’s degree in Operations, Supply Chain, Engineering, or related Business degree.  MBA a plus.
  • APICS or CSCMP certification not required but highly valued.


  • Practical experience designing and documenting business processes.
  • Ability to analyze resources needed to meet objectives and solve problems.
  • Conversant in demand, inventory, supply, and IBP/S&OP planning concepts, best practices, and advanced planning system capabilities
  • Proven ability to manage a business transformation initiative, process and system implementation project, and cross-functional teams.
  • Effective communication, collaboration, facilitation, and influencing skills with ability to interface across functional areas and at all levels of the organization
  • Strong quantitative, analytical and critical thinking skills with demonstrated use of data analysis and metrics to drive decision making and continuous improvement
  • Proven ability to develop teams and train others in new ways of doing business
  • Proven project management skills